5 Strategies for enhancing eCommerce fulfilment strategies
Regardless of the time of year, Pandemic has brought specific issues to eCommerce and retail firms, particularly regarding order fulfilment. Customers now choose to shop online for every product rather than visiting shopping centres and making purchases in physical establishments.
Due to the increase in online orders this year, many firms may need to modify their fulfilment procedures. What changes can and should be done, though, to streamline fulfilment?
Here are 5 tips for surviving the ups and downs of order fulfilment in the current business climate.
(1) Use multiple shipping methods : You may find it challenging to maintain short order cycles as more clients place orders online this year. A backlog of orders can form as transportation carriers become overburdened, converting what could have been a few days of consumer waiting into a week or more.
Fortunately, there are other approaches you may use this holiday season to expedite and simplify shipment. By dropshipping your products, for instance, you may rely more on the shipping network of your suppliers. Or, if the final leg of the shipping route, from the carrier facility to your customers’ doors, turns out to be the bottleneck, you may decide to enlist the help of a third party, such as Uber, a fulfillment start-up, or an omnichannel order management provider to split the workload.
(2) Accept Last Mile Tracking. : It shouldn’t be shocking that the idea of last-mile tracking is becoming more and more popular this holiday season even though it has in the past. The reason for this is that last-mile tracking allows customers to know exactly where their delivery is and estimate its arrival date with some degree of precision. And as a result, there is a lower chance of parcel theft as well as annoyance and confusion.
The likelihood that your consumers will keep making purchases from you in the future can be greatly improved by incorporating last-mile tracking or improving your present version to be more user-friendly and comprehensive.
(3) Strategically Distribute Inventory Throughout Your Organisation : It may take a while for many of your clients to get their orders if you ship all of your products from a single location. But if you experience a significant spike in orders towards the end of the year, your consumers may rapidly find this prolonged waiting period intolerable.
However, by studying your customers’ purchasing patterns, you may more precisely forecast future sales across your business and choose the optimal locations to store your goods, whether that be a local brick-and-mortar store or a regional warehouse. Because of this, you can send merchandise more quickly and affordably, no matter where your clients want their products to be delivered.
(4) Simplify Logistics for Reverse Fulfilment : You’ll notice a rise in product returns whenever there is a rise in online orders. This means that your logistics for reverse fulfilment must function flawlessly.
Otherwise, it might slow down your internal procedures and complicate inventory management.
Having an order management system that can simply log products back into your general inventory, whether they are scanned by an in-store POS system or barcode scanners in your warehouses, is one way you can make reverse fulfilment simple for your team. In addition, an omnichannel OMS can offer free shipping labels to your clients, greatly simplifying returns.
(4) Add an Advance Warehouse and fulfilment System : Today’s warehousing business is seeing an increase in the prevalence of smart warehouse technologies. These systems make use of a number of interconnected technologies to increase productivity and accuracy and free up humans from laborious, time-consuming jobs. Sending workers out to find a product and deliver it to shipment is far less productive than utilising human problem solving for higher-level jobs.
These systems incorporate a number of technology elements that automate the warehousing procedure, improving the efficiency of your order fulfilment. Robotics, radio-frequency identification (RFID, a digital barcode that employs radio waves), artificial intelligence (AI), the Internet of Things, and warehouse management systems are a few of these technologies.
How does the integration of these technologies speed up order fulfilment? Consider the picking and slotting procedures as examples. RFID scanners read the tags on each product as it arrives at fulfilment centres, automatically updating the inventory levels. From there, robots take control, storing those items so they can be selected. Later, several robots assist with the selection of those things and transport them to a packing room where they can be dispatched.
The time it takes to pick and store goods as well as the amount of human mistake that might occur are both decreased by using this technology. Additionally, by automating these tasks, you won’t require as many human workers, which will lower your long-term order fulfilment and shipping costs.
Efficient Order fulfilment is key to business growth
You may run your ecommerce store very easily with the help of the eComGlobus, which offers simple interfaces with a range of eCommerce marketplaces. The AWS cloud system is used by Logix eCommerce fulfilment to provide a robust and scalable infrastructure that streamlines eCommerce workflow with regard to the logistical tasks involved in delivering the cargo and offering a clear method of connecting with the suppliers.
Through the eComGlobus, you can track your inventory from all of your sales channels with complete visibility and control over your inventory. Accelerate business with the best eCommerce fulfillment system thanks to the API connections that let the system quickly exchange data with various ERP/WMS/Supply Chain solutions.
We provide a customizable fulfilment solution that enables you to alter the framework in accordance with your company’s requirements and aids in telling your brand’s distinctive and original tale. Return handling is available through the Logix eCommerce Fulfilment system. The technology may automatically identify defective or extra products returned by clients and provide assistance to those who need it about supplied goods.
Get in touch with our team to see how we can improve the operations of your eCommerce store quickly and easily.